New Titles
New Titles
Successful companies understand how to reach out to people who are interested in their products and services, creating a strong emotional connection. In …And the Clients Went Wild!, Maribeth Kuzmeski...
My work is to create companies and build them," writes Sam Wyly in this candid and engrossing account of the process, relationships, struggles, and strategies in...
Successful businesses rely on great managers. Effective management practices enable organizations to identify new opportunities, execute strategies successfully, and complete projects on time and on budget. However,...
While studies point to an inadequate level of writing in the business world, most business professionals view writing as a soft skill that is not worth an investment of time and money. Recently, however, some employers...
Change happens. There is simply no stopping it. In 10 Steps to Successful Change Management, George Vukotich offers those faced with change at an organizational level a systemized, ten-step system to “...
Workplace coaching has gained in popularity, and it has evolved from being viewed as a punishment for poor performance to a perk for those being groomed for positions of greater responsibility. In 10 Steps to...
Customer service is based on a trusting relationship between customer and business. Clients come to customer service representatives with a need. Great service staff will be able to deal with these needs no matter how...
In 10 Steps to Successful Facilitation, the American Society for Training and Development provides detailed instructions on becoming an effective and skillful facilitator. It discusses the...
In 10 Steps to Successful Meetings, the American Society for Training and Development provides key information needed to develop and facilitate effective meetings. Conducting efficient meetings is an...
It is not unusual for today’s business professional to be expected to deliver effective communication and presentation skills. Ten Steps to Successful Presentations by the American Society...
