The New Workforce
IN THIS SUMMARY
The difference between the market value of a publicly held company and its official net value is the value of its intangible assets. In most companies, the value of these assets exceeds the value of tangible holdings. In knowledge organizations, (found in advertising, accounting, law, publishing, consulting, and many more industries), these invisible, highly valuable assets, consist of the competence of employees, patents, concepts, models, systems, customer and supplier relationships, and the organization’s image. In The New Organizational Wealth, Sveiby provides much needed insight into how to really "see" one’s business from the standpoint of knowledge - how to filter out the extraneous and reveal what, by definition, is the essence of a knowledge organization.