Never Split the Difference

Never Split the Difference

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Voss, Chris | Raz, Tahl HarperCollins Publishers, 2016 Audio summary available
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IN THIS SUMMARY

Most of us experience symptoms of stress as soon as we hear the word negotiation, but this is largely because we’ve been taught to think about the process the wrong way and do not have an effective methodology. In Never Split the Difference, Chris Voss demonstrates how the same negotiation principles and techniques that made him a preeminent FBI hostage negotiator are applicable in every other facet of life. By learning an approach to negotiation that is both grounded in well-established behavioral psychology and neuroscience research, and then field-tested from hostage crises to workplace contracts, you can successfully navigate any of life’s constant negotiations.