Managing the Unmanageable

In Managing the Unmanageable, Anne Loehr and Jezra Kaye explore various kinds of unmanageable employees, or, as the authors call them, “UEs.” They provide tools and suggestions for how to deal with UEs, from the beginning when a manager first realizes that some kind of action is necessary, until the end, when the situation has been resolved. The authors believe that there are two endpoints for UEs: a path to recovery, or the realization that recovery is not an option, and ultimately an end to an employee’s time with a company. Loehr and Kaye never claim that the process is easy, but always that it is worth it in the end.