Managing in the Gray

Managing in the Gray

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Badaracco, Joseph L. Harvard Business School Publishing Corporation, 2016 Audio summary available
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Leading in an environment where problems are clear and offer obvious solutions is the ideal, but often not the reality. Instead, managers are frequently faced with making the right decisions about ambiguous and complex situations, or “gray areas,” in which the stakes are high and their leadership skills are significantly tested. In Managing in the Gray from Harvard Business School Publishing Corporation, Joseph L. Badaracco offers a framework for making decisions about gray areas in the form of five time-tested questions that provide a foundation for solid, insightful decision making based on both careful analysis and humanitarian principles.