Managing the Generation Mix

Generational diversity in the workplace can help companies capitalize on employees’ unique abilities and experiences, but it also creates challenges for managers charged with leading this generational mix. Conflict arises as new generations bring values and expectations that vastly differ from those of longtime workers. Older generations are beginning to see the logic behind the demands of younger workers and in doing so have learned that company loyalty may no longer make sense. Leaders must learn how to harness the unique talents of each generation while helping the different generations work together. In Managing the Generation Mix, Carolyn A. Martin and Bruce Tulgan help leaders better understand the different generational groups in order to develop practices that will help them get the best from their employees.