Making Telework Work
IN THIS SUMMARY
In Making Telework Work, authors Evan H. Offstein and Jason M. Morwick define telework as incorporating and optimizing technology to be productive, to collaborate better, and to be more proactive. But telework is about more than just technology, it is also about the people using the technology. The authors show how leadership is the essential component required for successful telework and provide a framework for setting up and maintaining a successful telework program in an organization. Telework is a much broader concept than simple telecommuting. In fact, the authors note that many telecommuting arrangements fail because telecommuters feel left out. In contrast, telework is an intentional setup that changes jobs, the way people work, and the nature of organizations. The authors state that their research shows that all successful telework setups have great leadership while failed telework situations invariably lacked leadership.