The Magic of Dialogue

The Magic of Dialogue

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Yankelovich, Daniel Simon & Schuster, Inc., 1999
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IN THIS SUMMARY

Never before in our nation’s history has the need for effective dialogue been so profound. Concurrent with heightened conflict, loosened social bonds, and an increased reliance on “top-down talk,” Americans are yearning for more connectedness, community, and mutual understanding. How can these vastly different realities be reconciled?

In The Magic of Dialogue, Daniel Yankelovich examines dialogue and its relevance for addressing such a paradox. Drawing upon research, case studies, and his professional experiences, Yankelovich critically examines three factors related to dialogue: why it is necessary, how it should be done, and its broader societal implications.