IN THIS SUMMARY
The fact that baby boomers are retiring is probably news to no one. What is not widely publicized is that employees who have spent their entire career, or most of their career, with one company or organization, are leaving without transferring their knowledge and expertise. Most retiring workers are not motivated to share their knowledge, and younger workers often feel that they do not have much to learn from their older counterparts. And those companies who are interested in retaining critical knowledge are often uncertain how to go about even beginning to capture the knowledge in their organizations.
Lost Knowledge provides valuable insights and strategies for addressing this complex challenge through improved career management practices, implementing phased retirement programs, succession planning, and creating a culture that retains valuable employees, initiatives many organizations have not done or have not done well.