Leading in Times of Crisis
IN THIS SUMMARY
The challenges facing leaders today continue to grow as the needs of investors, customers, and employees conflict with one another. Leading in Times of Crisis by David L. Dotlich, Peter C. Cairo, and Stephen H. Rhinesmith presents a new approach to leadership by highlighting the importance of aligning skills and decisions with desired business results. The authors urge leaders to evolve from the traditional leadership model to that of the “whole leader.” The challenges presented by today’s complex business structures and working relationships can be overcome by following the nine steps of whole leadership. In these steps, leaders learn to use their heads, hearts, and intuition in dealing with the complexity, diversity, and uncertainty found in their everyday business life.