Leading with Cultural Intelligence
IN THIS SUMMARY
Cultural intelligence (CQ) is a set of skills that facilitates effective cross-cultural management. Instead of learning the intricacies of the culture and practices of every nation, CQ provides a broad-based model that helps leaders build trust with foreign colleagues, negotiate contracts with international organizations, and manage diversity in the domestic workplace.
The CQ model presented in Leading with Cultural Intelligence by David Livermore, Ph.D. is based on four components: cultural drive, cultural knowledge, cultural strategy and cultural action. Together, these four dimensions of cultural intelligence enhance the effectiveness of leaders in a global world.