A Journey Into the Heroic Environment

In A Journey into the Heroic Environment, Lebow contends that, the secret to job satisfaction is the way an individual treats others and how that conduct causes others to treat the individual. Over the years, job-related tasks change, but the environment remains the most important factor in finding fulfillment in one’s work life.

Job satisfaction is entirely dependent on a work environment created by individuals within the organization who agree to agree on what Lebow calls the Eight Heroic Principles of Shared Values®: (1) Treat others with uncompromising truth. (2) Lavish trust on associates. (3) Be willing to mentor anyone and be open to mentoring from anyone. (4) Be receptive to new ideas, regardless of their origin. (5) Take personal risks for the sake of the organization. (6) Give credit where credit is due. (7) Be honest and ethical in all matters. (8) Put the interests of others before your own.

Since A Journey into the Heroic Environment was first published 15 years ago, nearly 2,300 organizations have studied and implemented Lebow’s techniques to connect job satisfaction with performance and, thus, increase morale and productivity.