The Innovator’s Dilemma

The Innovator’s Dilemma

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Christensen, Clayton M. Harvard Business School Publishing Corporation, 2000 Audio summary available
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Even the best companies can fail, and the same practices that make companies succeed can also lead to their failure. In The Innovator’s Dilemma, Clayton M. Christensen explores this paradox and what can be done about it. Well-run companies want to effectively manage their resources, but doing so makes the innovations that change industries and create new markets initially unattractive. By the time established firms find these innovations and markets attractive, it is too late to capture substantial market share. To overcome this dilemma, executives and managers need to develop new perspectives, skills, and decision-making processes. Then, they will be able to consistently develop new innovations and remain competitive even as market conditions and customer demands evolve.