Improving the Performance of Government Employees

Improving the Performance of Government Employees

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Liff, Stewart American Management Association, 2011 Audio summary available
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IN THIS SUMMARY

Improving the Performance of Government Employees is a handbook that describes how managers in government agencies can build and maintain a powerful set of management systems to propel improved organizational performance. Author Stewart Liff breaks down government processes into six major systems (organizational; technical; structural; decision-making and information; people; and rewards, recognition, and renewal). Each system acts as a separate entity but is interdependent with the other five systems. The book details best practices for all of the management systems, how they relate to each other, and how managers can strategically establish, modify, and deploy these systems.