IN THIS SUMMARY
According to Gratton, Hot Spots are places and times—workplaces, teams, departments, companies, factories, cities, industries, coffee shops, hallways, and/or conferences—where people work in exceptionally creative and collaborative ways, creating great energy, innovation, productivity, and excitement. In these situations, people feel energized and vibrant, they buzz with ideas, and others around them share this excitement. As a result, unprecedented value is created for organizations and life is immeasurably enhanced for those participating in the phenomenon.
Hot Spots is the result of more than ten years of research into how these creative places and times emerge and how organizations can create environments in which they will proliferate. It describes four critical qualities that an organizational culture must have to support the budding of these hotbeds of creativity and innovation. It looks at what executives, managers, and HR professionals can do to ensure that energy is concentrated in them. And, it offers activities and tools that leaders up and down the organization can adapt as a means of shaping the context in which Hot Spots can flourish.