HBR Emotional Intelligence Series: Dealing with Difficult People

HBR Emotional Intelligence Series: Dealing with Difficult People

Share

Business, Harvard Harvard Business School Publishing Corporation, 2018 Audio summary available
Price: $99.
Subscribe
Only available to full subscribers

IN THIS SUMMARY

HBR Emotional Intelligence Series: Dealing with Difficult People from Harvard Business Review Press provides techniques for using empathy and social skills to transform unpleasant or dysfunctional business relationships. The book features eight articles that present proven methods and tactics for navigating awkward conversations, passive-aggressive associates, and emotional land mines. Gain crucial insight into the psychology of interpersonal professionalism and incorporate these principles in your business and personal relationships.