IN THIS SUMMARY
Let's face it: what every manager, parent, teacher, spouse, advertiser, customer, coach, politician, business person wants is to get others - meaning our employees, colleagues, bosses, children, spouses, clients, audiences, etc - to do what we want them to do. But getting other people to do the right thing, at the right time, with the right attitude, is not easy. In fact, managing people and their behavior can be the most difficult job in the world. "A-ha! Performance" by Douglas Walker offers remarkable insight and advice on how we can motivate other people to deliver better performance and better results. Written with Stephen Sorkin, the book teaches motivation management - how to build, manage and lead a self-motivated workforce. Outcome? Greater and faster success in managing the performance of others. Bonus? An improved workplace environment, and improved personal relationships as well. It works.