Everything I Know About Business I Learned at McDonald's

Paul Facella’s Everything I Know About Business I Learned at McDonald’s is an overview of his 34-year career with the fast food giant. In it he provides advice and guidance for achieving success and managing people, and shares his conversations with many of the McDonald’s executives and employees who were interviewed for the book. Many of his recommendations are based on the principles of business conduct and the code of values espoused by McDonald’s founders Ray Kroc and Fred Turner. These principles are categorized as: honesty and integrity, courage, relationships, recognition, communications, and leading by example.