The Enthusiastic Employee
IN THIS SUMMARY
Companies must pay attention to their bottom lines, but many companies lose sight of the fact that paying attention to their employees will positively impact their bottom line. What motivates employees to perform, to go the extra mile, to care about satisfying the customer? Insight gained from years of working as top corporate executives and experience administering employee surveys is provided in The Enthusiastic Employee.
According to the authors, equity, achievement, and camaraderie are the three primary goals of people at work. These needs are universal, regardless of age, gender, or organizational level. Every manager should understand what every employee wants, and many managers will be surprised at just how easy it is to turn an ordinary employee into an enthusiastic employee.