Emotional Intelligence for Sales Success

Emotional Intelligence for Sales Success

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Stanley, Colleen AMACOM, 2013 Audio summary available
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IN THIS SUMMARY

In Emotional Intelligence for Sales Success, Colleen Stanley introduces sales associates to the idea that oft-ignored emotional intelligence skills such as empathy, rapport, emotion management, and self-confidence will help them achieve the hard sales results they desire. Many salespeople never attain the income and success levels they deserve. This book explains the unique combination of biology, psychology, and selling skills that go into successful sales transactions. By assessing themselves, learning to balance both hard and soft skills, and taking the action steps provided, salespeople will find themselves flourishing even in an increasingly competitive business environment.