Driving Excellence

Driving Excellence

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Aesch, Mark Hyperion Books, 2011 Audio summary available
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IN THIS SUMMARY

In Driving Excellence, author Mark Aesch recounts the story of his experience as CEO of Rochester Genesee Regional Transportation Authority (RGRTA) during its transformation from a beleaguered bus company into one of the best transit systems in the nation. In just two years time, RGRTA turned their $27.7 million deficit into a $19.7 million surplus, increased ridership and cut costs to taxpayers. Through the breakdown of true events, Aesch provides lessons for executives on how significant cultural change in the workplace and inspired leadership can turn any struggling organization into a thriving institution.