Difference Works

Difference Works

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Turner, Caroline Live Oak Book Company, 2012 Audio summary available
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IN THIS SUMMARY

Despite the fact that the workforce is almost evenly divided between men and women, the percentage of women at the higher levels of the corporate pyramid still lags far behind the numbers of men at these levels. In Difference Works, Caroline Turner explores the concept of how workplace diversity can address this “pyramid problem” while also lowering business costs and increasing productivity and profits. The goal is to create Sages, leaders who not only comprehend the difference between masculine and feminine approaches to business, but who also leverage those differences into positive and profitable workflows. While Turner focuses mainly on employee relationships, she also aims to enable business owners to improve customer satisfaction as well.