Crisis Leadership Now
IN THIS SUMMARY
Planning for a crisis can be a daunting task for corporations. Many do not know where to begin or do not want to contemplate the possible scenarios. In Crisis Leadership Now, Laurence Barton demonstrates that company leaders who have an action plan in place are the ones that can act quickly, manage rumors, and respond to victims and shareholders sincerely and adequately while keeping their organizations running. With concrete solutions for managing disruptive events—from industrial accidents to embezzlement, product recalls, and terrorism—Barton details the characteristics that define a crisis and provides strategies to guide early response in addition to methods for mitigating situations and communicating during a crisis situation.