The Complexity Crisis
IN THIS SUMMARY
It happens to the best of companies. The quest for higher profits in markets where growth is low or non-existent results in higher revenues with lower profit margins. This problem can go undetected for months because most standard accounting systems fail to calculate the true cost of complexity. Only after the accounting period is over does the impact become evident. In The Complexity Crisis, John Mariotti offers a simple approach: Find It, Fix It, Use It or Lose It – And Keep It Simple. He draws upon his experience as president of Huffy Corporation and Rubbermaid to describe the complexity problem. The book is filled with case studies and practical techniques to effectively manage complexity in any organization.