The Communication Problem Solver
IN THIS SUMMARY
When employees cannot rely on their manager for clear communication, roles are confused, responsibilities are misunderstood, and trust and authority are undermined. In The Communication Problem Solver, Nannette Rundle Carroll explains the power of clear communication and provides a framework for building work relationships that are productive and collaborative. Managers must be able to ensure that communication flows naturally and professionally between all levels of authority. The Communication Problem Solver offers managers effective strategies for honing their communication skills and dealing with the people problems that so often derail progress.