Communication & Relationships

This collection includes summaries on the following topics:

  • Communication
  • Relationships
  • Writing
  • Diversity and Cross-cultural Communication

There are over 20 summaries in this collection, with at least one new summary added each month.  This collection offers an excellent overview of for professionals managing others or working with global teams. Click here to see the current titles in the Communication, Relationships & Diversity collection

In This Collection

 
Stand and Deliver Dale Carnegie Training Touchstone , 2011 Communication

Great public speakers possess confidence, charisma, and eloquence. These traits seem to radiate naturally. However, contrary to what many people believe, public speaking is not a gift. It is a skill that anyone can...

Audio summary available
 
 
The Power of Presence Hedges, Kristi AMACOM , 2012 Personal Growth, Relationships

Presence, the ability to command attention and inspire commitment plays a defining role in people’s relationships, their ability to garner buy-in, and even their compensation. Those described as having charisma,...

Audio summary available
 
 
What Your Body Says (and how to master the message) Sayler, Sharon John Wiley & Sons, Inc. , 2010 Communication

In What Your Body Says (and how to master the message), Sharon Sayler explains how nonverbal signs are a very influential part of communication, sometimes even more so than the verbal part of the...

Audio summary available
 
 
The Laws of Charisma Mortensen, Kurt W. AMACOM , 2011 Leadership, Management, Relationships

Kurt Mortensen defines charisma as the ability to easily build rapport, effectively influence others, inspire them to achieve more, and in the process make allies for life. It is a vital motivational life skill that...

Audio summary available
 
 
Well Connected Curtis, Gordon S. | Lewis, Greg Jossey-Bass , 2010 Communication, Relationships

In order to accomplish common goals, today’s businesspeople are required to form partnerships with both colleagues and competitors. According to Gordon Curtis, identifying and engaging the right people – those who...

Audio summary available
 
 
Win at Work! Katz, Diane L. John Wiley & Sons, Inc. , 2010 Communication, Management, Relationships

In Win at Work!, Diane Katz presents an alternative to the traditional linear model of resolving conflict called “The Working Circle.” This approach encourages flexibility when resolving conflict. The...

Audio summary available
 
 
Smart Networking Lynch, Liz McGraw-Hill , 2009 Personal Growth, Relationships

Networking events make many people uncomfortable. In Smart Networking, author Liz Lynch confesses to feeling so small and overwhelmed at her first networking event that she only lasted five minutes....

Audio summary available
 
 
The Networking Survival Guide Darling, Diane McGraw-Hill , 2010 Communication, Relationships

Networking is more than just shaking hands and taking a business card. If done correctly, it can open doors and close deals. If done incorrectly, it can be a complete waste of time. Introvert, extrovert, novice or ace...

Audio summary available
 
 
Networking for People Who Hate Networking Zack, Devora Berret-Koehler Publishers, Inc. , 2010 Communication, Relationships

People who are introverts often hate to network. While extroverts, socially-oriented people who excel in group situations, are typically right at home at networking events, introverts, reflective and reclusive people,...

Audio summary available
 
 
Conversations for Change Hayashi, Shawn Kent McGraw-Hill , 2011 Change Management, Communication

Meaningful conversation is a learned skill, writes Shawn Kent Hayashi in Conversations for Change. As a consultant, Hayashi has spent more than 20 years coaching people to improve their conversation...

Audio summary available
 
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