Coaching For Improved Work Performance
IN THIS SUMMARY
Coaching is a powerful technique for motivating employees to change their behavior. In Coaching For Improved Work Performance, Ferdinand Fournies shows managers how to become skilled coaches and to face the challenges of the rapidly changing workplace. Lawrence Appleby, former president of the American Management Association, defined management as "getting things done through others." While Fournies believes that individual differences are important to understand and acknowledge, he also understands they cannot dictate management interventions. In business, the appropriate behavior for any job is quite specific and limited.