Relationships
Relationships
In "Click," author George C. Fraser reveals offers anyone longing for meaningful connections in and out of the office Ten Truths regarding how to find their social voice, cultivate their beneficial offerings to others...
With clarity, intelligence, and wit, Territorial Games draws upon hundreds of in-depth interviews and explores the internal dynamics that operate to compel people to wrangle for information,...
One Size Fits One extends the one-to-one future revolution, so eloquently described by Peppers and Rogers, to reveal an exciting, new relationship-based culture that focuses on both customers and...
Ask employees at any company and you will find a vast majority of them have worked with a “toxic” employee. They go by many names: control freaks, narcissists, manipulators, bullies, or humiliators, but the result of...
Gerry Czarnecki states that the “direct and unambiguous impact leaders have on their associates is almost incalculable” and that skilled leadership can create a competitive advantage. In Lead with Love...
Cultural intelligence (CQ) is a set of skills that facilitates effective cross-cultural management. Instead of learning the intricacies of the culture and practices of every nation, CQ provides a broad-based model that...
When employees are fully engaged, they deliver passionate performance, a strong, sustained intellectual and emotional attachment to their work. Passionate performance creates a wall of differentiation between a firm...
In traditional models of conflict resolution, disagreeing parties are pitted against one another in a highly adversarial win/lose scenario. According to Stewart Levine, author of Getting to Resolution...
Every company engages in some form of game play, whether knowingly or not, yet most companies do not understand the detriment these games can have on productivity and profitability. In Games at Work,...
Though the seemingly simple act of communication is as natural to humans as breathing and eating, every individual occasionally runs across someone else who is not easily “reachable.” In Just Listen,...
