Relationships
Relationships
People tend to do business with people they trust. The same principle can be applied to a job search—people stay connected to the people they trust, and they recommend these people to others who can use their expertise...
In Emotional Intelligence for Sales Success, Colleen Stanley introduces sales associates to the idea that oft-ignored emotional intelligence skills such as empathy, rapport, emotion management, and...
In Uprising, Scott Goodson argues that movements have become the preferred method of social engagement and social change, and that businesses must seize the opportunity to use movements “to form a...
In The 11 Laws of Likability, Michelle Tillis Lederman suggests that in order to be truly successful at networking, it is first important to tap into what is likable about every specific personality....
In The One Minute Negotiator, Don Hutson and George Lucas show that most people avoid negotiating in both work and everyday life because conflict makes them uncomfortable, nervous, and...
Selling is something that elicits mixed emotions. Some people take to it naturally and others continually struggle to get it right. In this second edition of ProActive Selling, William “Skip” Miller...
In Dealing with the Tough Stuff, Darren Hill, Alison Hill, and Sean Richardson offer practical advice and tools for managers who want to excel at the “tough-stuff conversations” that inevitably arise...
Influence has always mattered in the workplace, but as organizations and projects have become more complex, the need to influence others in order to complete a task has increased. In Influencing Up,...
Today there is growing recognition that “soft skills” make a difference in a company’s performance, and that the emotional health of employees has a quantifiable impact on an organization. In Emotional Fitness...
In Likeonomics, Rohit Bhargava asserts that the most trusted people and organizations always win. He offers the five principles of the TRUST formula of Likeonomics to solve what he calls the “modern...
