Relationships
Relationships
72 pp. John Wiley & Sons, Inc. 2009 Everyone knows what a shortcut is: a quicker, easier way to get somewhere. In Be a Shortcut, author Scott Halford uses the word in a slightly different sense: a Shortcut is that...
In researching his book, Carrots and Sticks Don’t Work, Paul L. Marciano planned to review 15 different theories on how to motivate people. What he discovered was that productivity was not increased by...
Successful business leaders understand that organizational success requires collaboration at all levels. Collaboration is no easy feat, however, as it hinges on clear, honest communications in the workplace. In complex...
In Conflict 101, Susan H. Shearouse helps managers better understand workplace conflict and how to respond to it. In every workplace, it is inevitable that people will clash at some point, and what...
In Dealing with the Tough Stuff, Darren Hill, Alison Hill, and Sean Richardson offer practical advice and tools for managers who want to excel at the “tough-stuff conversations” that inevitably arise...
Most leaders still rely too heavily on formal structures when designing their organizations and implementing strategy. However, these formal organizational structures often overlook the fact that every organization...
In Elements of Influence, Terry R. Bacon presents his guide to learning how to influence people in an ethical manner. Based on 20 years of research, Bacon’s book not only explains the psychological...
Today there is growing recognition that “soft skills” make a difference in a company’s performance, and that the emotional health of employees has a quantifiable impact on an organization. In Emotional Fitness...
Over the past decade, emotional intelligence has been recognized more and more as a critical underpinning of success both on and off the job. It has become even more important as work environments have become...
In Emotional Intelligence for Sales Success, Colleen Stanley introduces sales associates to the idea that oft-ignored emotional intelligence skills such as empathy, rapport, emotion management, and...
