Productivity

Productivity

 
The Service Profit Chain Heskett, James L. | Sasser Jr., W. Earl | Schlesinger, Leonard A. The Free Press , 1997 Customer Focus, Productivity

The Service Profit Chain demonstrates that leading companies maintain their leadership position by managing The Service Profit Chain - a quantifiable set of relationships that directly...

 
 
Managers as Facilitators Weaver, Richard G. | Farrell, John D. Berrett-Koehler Publishers , 1997 Human Resources, Management, Productivity

The workplace is changing to such an extent that the amount of work demanded is more than individuals working alone can produce. The need for people to work together has lead to the creation of a great number of groups...

 
 
Don't Sweat the Small Stuff...and It's All Small Stuff Carlson, Richard Hyperion Books , 2003 Personal Growth, Productivity

The co-author of "Handbook for the Soul" offers 100 simple but powerful strategies for bringing harmony and peace of mind into individual life. The strategies allow for changes in paradigm and changes in practice --...

 
 
Why This Horse Won't Drink Matejka, Ken AMACOM , 1990 Human Resources, Management, Productivity

In Why This Horse Won’t Drink, Matejka explicitly states that employee happiness is not the issue, that it is not the manager’s job to make it happen. Management’s function is to set performance at the...

 
 
The Machine That Changed the World Womack, James P. | Jones, Daniel T. | Roos, Daniel Rawson Associates , 1990 Global Business, Productivity

The Machine That Changed the World is devoted to a careful explanation of the logic and techniques of lean production. By extracting the universal principles of lean production from their initial...

 
Syndicate content