Marketing

Marketing

 
The Service Advantage Albrecht, Karl | Bradford, Lawrence J. Dow Jones-Irwin , 1990 Customer Focus, Marketing

There are two kinds of useful customer knowledge: (1) general- pertaining to buying patterns and motives, and (2) individual-from one-to-one interactions between employees and customers. Large businesses must usually...

 
 
The Secrets of Word-of-Mouth Marketing Silverman, George AMACOM , 2001 Marketing

Word-of-mouth marketing is the most powerful and persuasive weapon you can use, and it won't cost you anything! Based on Silverman's years of consulting with successful word-of-mouth campaigns of his own clients, here...

 
 
The Search Battelle, John Portfolio , 2005 Business Biographies, Innovation, Marketing, Technology

As Battelle observes, it seems as though the words “Google” and “search” are now nearly synonymous, for Google is currently the culture’s most prominent declaration of the power of search. Despite its having entered...

 
 
The Psychology of Selling Tracy, Brian Thomas Nelson , 2004 Marketing

Every day, everyone, everywhere, sells something, be it a product, a service, or an idea. Not only does an individual’s ability to sell help them to achieve substantial income, it can also provide them with lifelong...

Audio summary available
 
 
The Prime Solution Thull, Jeff Dearborn Trade Publishing , 2004 Customer Focus, Marketing

Today's business-to-business solutions marketplace is competitive and full of challenges. Companies work hard to create and sell value-laden solutions, but, even with hard work and research, the success rate in the...

 
 
The Price Advantage Baker, Walter L. | Marn, Michael V. | Zawada, Craig C. John Wiley & Sons, Inc. , 2010 Entrepreneurship, Marketing

The Price Advantage, written by Walter Baker, Michael Marn, and Craig Zawada, outlines how to initiate and maintain appropriate pricing in order to effectively increase profits. By taking advantage of...

Audio summary available
 
 
The Power of the Purse Warner, Fara Prentice Hall , 2006 Marketing

Women's access to money and power has transformed the way they approach brands, businesses, products, and services. Women now influence the vast...

 
 
The Power of Story Loehr, Jim Simon & Schuster , 2008 Management, Marketing, Personal Growth

In The Power of Story, Jim Loehr, the noted performance expert and sports psychologist, presents the idea that our lives unfold in accordance with the stories we tell ourselves and others. Telling...

 
 
The On-Demand Brand Mathieson, Rick AMACOM , 2010 Marketing, Technology

We live in an on-demand economy where information is literally at our fingertips 24 hours a day, 7 days a week. Long gone are the days when consumers sit idly by as advertisements are pushed to them through a single...

Audio summary available
 
 
The New Strategic Selling Heiman, Stephen E. | Sanches, Diane | Tuleja, Tad Warner Books , 1998 Business Strategy, Marketing

The driving force of the Strategic Selling approach is a non-manipulative selling philosophy. The key to ensuring selling success is to manage every...

 
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