Management
Management
With shocking revelations of deliberate corporate dishonesty and manipulation appearing almost daily in the media, many are beginning to wonder if the realities of business and the concept of integrity are, by...
In 1998, aerospace giant, Rockwell Collins, was representative of the outdated approach to organizational learning that existed throughout the business world. Its training program, budgeted for $17.3 million, was...
In their groundbreaking book, The Service Profit Chain (1997), Heskett, Sasser, and Schlesinger asked the question of why a few service enterprises seem to be consistently better at what they do than...
According to Galford and Drapeau, companies cannot hope to build long term success unless they build trust with their clients and customers, and they cannot build trust with clients and customers unless they have...
Southwest Airlines has sustained a steady 10 to 15 percent rate of growth throughout its 32-year history, and has been profitable every year but its first. For most of 2002, its total market value of about $9 billion...
In Reengineering the Corporation, 1993, Michael Hammer, with coauthor, Champy, offered the advice that work would have to be reengineered in terms of processes, if businesses were to respond successfully to the mega...
Gael Lindenfield is a well-known British author who has written several self-help books. In Self Motivation, she does a good job of going over many aspects of self-development and she provides solutions to a variety of...
Peter Lynch ran the Fidelity Magellan Fund for more 20 years, during which time Magellan was the number one ranked general equity fund in America....
This package is a combination of six cassette tapes along with a workbook and other handouts. Colin Rose is a British expert on accelerated learning...
"When you don't know where you want to go, the wind always blows from the wrong direction." Every manager must manage two companies simultaneously: the present firm and the future firm. Neglecting the future firm will...
