Management

Management

 
Leadership Solutions Weiss, David S. | Molinaro, Vince | Davey, Liane John Wiley & Sons, Inc. , 2007 Human Resources, Leadership, Leadership Development, Management, Personal Growth

Organizations often struggle to build the leadership capacity necessary to thrive in an ever-changing global business environment. In fact, leadership development may be one of the biggest challenges facing businesses...

Audio summary available
 
 
Performance Management Cokins, Gary John Wiley & Sons, Inc. , 2004 Business Strategy, Major Works, Management

The global business landscape has changed immensely over the past several decades according to author Gary Cokins, and it is time for the world’s business leaders to acknowledge that their organizations must change as...

Audio summary available
 
 
The Credible Company D'Aprix, Roger Jossey-Bass , 2009 Business Strategy, Communication, Leadership, Management

Why is it that there is a record number of employees who no longer trust the management of the companies for whom they work? What is being lost – or left unsaid – in the communication between executive leadership and...

Audio summary available
 
 
Emotional Intelligence for Managing Results in a Diverse World Gardenswartz, Lee | Cherbosque, Jorge | Rowe, Anita Davies-Black Publishing , 2009 Human Resources, Management, Personal Growth, Relationships

Over the past decade, emotional intelligence has been recognized more and more as a critical underpinning of success both on and off the job. It has become even more important as work environments have become...

Audio summary available
 
 
Answering the Ultimate Question Owen, Richard | Brooks, Laura Jossey-Bass , 2009 Business Strategy, Customer Focus, Management

Net Promoter - a multi-faceted program focused on increasing company growth through focused enhancement of customer loyalty - has been implemented in organizations worldwide. Many leading companies have demonstrated...

Audio summary available
 
 
A Manager's Guide to Coaching Emerson, Brian | Loehr, Anne AMACOM , 2008 Human Resources, Leadership, Leadership Development, Management, Personal Growth

In A Manager's Guide to Coaching, authors Brian Emerson and Anne Loehr operate under the premise that without engaging employees on a human level which responds to a coach's leadership, workplace production and...

Audio summary available
 
 
Authentic Conversations Showkeir, Jamie | Showkeir, Maren Berrett-Koehler Publishers , 2008 Communication, Leadership, Management, Personal Growth

Authentic Conversations, Jamie Showkeir and Maren Showkeir show the way to change the ways in which you communicate with both your peers and your subordinates at work. The authors suggest that by being aware of...

Audio summary available
 
 
Driving Results Through Social Networks Cross, Rob | Thomas, Robert J. Jossey-Bass , 2009 Business Strategy, Management, Productivity, Relationships

Most leaders still rely too heavily on formal structures when designing their organizations and implementing strategy. However, these formal organizational structures often overlook the fact that every organization...

Audio summary available
 
 
If Disney Ran Your Hospital Lee, Fred Second River Healthcare Press , 2004 Customer Focus, Health Care, Management

Fred Lee’s experiences in hospital leadership as well as at Disney led him to believe that any healthcare team can find its way to greatness if it has the passion and competence to do so. If Disney Ran Your...

Audio summary available
 
 
Computer Fraud Casebook Wells, Joseph T. John Wiley & Sons, Inc. , 2009 Human Resources, Management, Technology

Fraud-an act of deception practiced in order to secure personal gain - has been a longstanding threat for business owners. Rapid advances in computers, however, have propelled the issue of computer fraud into the...

Audio summary available
 
Syndicate content