Management
Management
The presence of UPS--both domestically and internationally--is unmistakable. After all, the package delivery and logistics corporation tracks over fifteen million packages daily. But UPS has not always been the...
Today, the working world is smaller and much more integrated. Home base for a business isn’t necessarily one’s home country, and leadership may often take business professionals out of their cultural comfort zones....
Coaching is a powerful technique for motivating employees to change their behavior. In Coaching For Improved Work Performance, Ferdinand Fournies shows managers how to become skilled coaches and to face the challenges...
In "Click," author George C. Fraser reveals offers anyone longing for meaningful connections in and out of the office Ten Truths regarding how to find their social voice, cultivate their beneficial offerings to others...
In the best-selling business book, Good to Great, readers discovered why some companies do well. In another best-seller, Execution, readers learned what some companies do well. And in Kiss...
Krazy George Henderson, on an October day in 1981 at Oakland Stadium, invented the sweep of crowd enthusiasm now known as the Wave. His seemingly trivial feat of coordinating humans to work together toward a common...
New business ventures can produce great opportunities for a company, but they can also produce great anxiety. Managers must evaluate the risks and benefits, determine whether to move ahead, and hope their evaluation of...
The Silverlake Project documents the development of the best-selling AS/400 computer and the organizational changes at IBM Rochester that helped the enterprise win the Malcolm Baldrige National Quality...
After the Civil War hosts of both agricultural and business opportunities for exploiting the land surfaced. Conover, Iowa, had not existed prior to 1864, but by 1865 it was a bustling town focused on business. Twenty-...
The unmaking of IBM has probably hurt more people than the unmaking of any other company in history. The toll begins with 140,000 jobs lost over the past seven years (when spouses and children are included, the lost...
