Management
Management
For the last three decades healthcare workers have been adjusting to a new work environment—one that puts profits over people. Workers are unsure about their roles in the organization and many struggle to find meaning...
All managers, from CEOs to frontline supervisors, must delegate to accomplish their goals. Yet, even though delegation enables managers to produce results through other people, many supervisors have not yet mastered...
Toyota is defined by contradictions. The auto company has a famously efficient production system, but appears to have heavy layers of management and a surplus of administrative employees. It has a stable history...
Evidence-Based Management in Healthcare is a compendium of essays and articles that support the use of evidence-based decision making. Authors Anthony Kovner, David Fine, and Richard D'Aquila argue that good managerial...
Business leaders of today face tremendous challenges. Global data capabilities allow work production across distributed networks, requiring that companies manage the flow of raw material, work-in-process, money, and...
Successful organizations know that they must deal with unexpected events with flexibility, adaptability, and alertness. They learn from their mistakes, are less concerned with blame, and promote communication. In...
In Exceptional Leadership, authors Carson F. Dye and Andrew N. Garman identify the 16 characteristics of outstanding healthcare leaders. Drawing on decades of healthcare experience and research, the authors identify...
In March 1998 Jerry Newman visited a fast food restaurant with his daughter for breakfast. In her breakfast sandwich was a finger from a plastic sanitary glove. That experience led Newman, a university business...
Every company engages in some form of game play, whether knowingly or not, yet most companies do not understand the detriment these games can have on productivity and profitability. In Games at Work,...
Studies indicate that employee turnover costs anywhere from 12 to 40 percent of a company’s pretax income, making turnover a critical issue for executives in all industries. Turnover is especially important in poor...











