Management

Management

 
Rethinking Retention in Good Times and Bad Finnegan, Richard P. Davies-Black Publishing , 2010 Human Resources, Leadership Development, Management

Studies indicate that employee turnover costs anywhere from 12 to 40 percent of a company’s pretax income, making turnover a critical issue for executives in all industries. Turnover is especially important in poor...

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The Distance Manager Fisher, Kimball | Fisher, Mareen Duncan McGraw-Hill , 2001 Leadership, Management, Technology

With an increasing number of employees working outside the central workplace, direct control over members of a project team is a thing of the past. In The Distance Manager, authors Kimball Fisher and...

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The Savvy Manager Flagello, Jane R. | Dugas, Sandra Bernard ASTD Press , 2009 Management

In The Savvy Manager, Jane R. Flagello and Sandra Bernard Dugas offer managers tips on how to deal with the human element of a company and how to improve an organization by improving their management...

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Designing the Customer-Centric Organization Galbraith, Jay R. Jossey-Bass , 2005 Customer Focus, Leadership Development, Management, Productivity

Studies show that, because sales to existing customers are more profitable than sales to new customers, today’s businesses are recognizing that establishing long-term customer relationships is the best way to ensure...

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How to Tell Anyone Anything Gallagher, Richard S. AMACOM , 2009 Communication, Management

The mix of personalities, styles, and stressors in today’s fast-paced work environments provides a real challenge to effective communications. Whether dealing with a boss, someone we manage, or a peer, bringing up and...

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Emotional Intelligence for Managing Results in a Diverse World Gardenswartz, Lee | Cherbosque, Jorge | Rowe, Anita Davies-Black Publishing , 2009 Human Resources, Management, Personal Growth, Relationships

Over the past decade, emotional intelligence has been recognized more and more as a critical underpinning of success both on and off the job. It has become even more important as work environments have become...

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Games at Work Goldstein, Mauricio | Read, Philip John Wiley & Sons, Inc. , 2009 Human Resources, Leadership, Management, Relationships

Every company engages in some form of game play, whether knowingly or not, yet most companies do not understand the detriment these games can have on productivity and profitability. In Games at Work,...

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Corporate Agility Grantham, Charles E. | Ware, James P. | Williamson, Cory AMACOM , 2007 Business Strategy, Change Management, Management

In today's volatile and unpredictable economy, corporate agility is a prerequisite for success. Consequently, traditionally managed companies which are plagued by excess real estate; costly, inflexible labor forces;...

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More Than a Minute Green, Holly G. Career Press , 2009 Management

When Holly G. Green was a young manager, she read a book titled The One Minute Manager by Kenneth Blanchard and Spencer Johnson. The refreshing simplicity of the book’s three basic principles...

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Great Business Teams Guttman, Howard M. John Wiley & Sons, Inc. , 2008 Business Strategy, Leadership, Management, Teams

Great teams stand apart from the rest. They are undaunted by the toughest business challenges and are not content with simply overcoming such challenges. Instead, they use them as opportunities for transformation. In...

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