Management
Management
In their research and experience, Selden and Colvin have consistently found that the bottom 20 percent of customers, by profitability, (those they call demons) often generate losses that are equal to more than 100...
Conventional wisdom says that, in a difficult economy, besieged by threats of terrorism and war and uncertainty in the Middle East, growth is impossible; thus, the only viable strategy is to hold one's ground. Michael...
According to Byham, Smith, and Paese, at a time when leadership is increasingly important to the success of organizations, an increasing amount of companies face a serious shortage of leaders at both the executive and...
"Live your life like a work of art". Business is actually a very creative form of art. It integrates creativity and imagination (business plans and ideas) people skills...
Here is a funny, frank, and refreshing book on how to not only survive but also succeed in today's new economy -or at least get what you want out of life and work while stepping on as few people as possible. This one...
Written a decade ago but still very useful for today's world, this book will help you if you need to know: Why do some people absorb change quicker and adapt faster than others? Why do some companies flourish during...
The job of managing a team - from hiring, selecting, training, building, and keeping enthusiasm up constantly - finally becomes a bit easier with these helpful...
Most management books on store shelves today tell chief executives how to manage people from the top, with little references available for the front line...
If you're serious about the business of selling, if you are tired of living from one sale to the next, and you want to keep clients for life, then read this book...
According to Murphy and Murphy, the words volatile and chaotic perfectly describe the current economy, and every industry is affected. One day, events presage heart-stopping economic decline and, on the next, the...











