Management
Management
Change management should, theoretically, be an ongoing element of every company’s growth. However, with three-quarters of all change initiatives failing to achieve the intended results, change management has become a...
Being a manager is never easy. Not only are managers responsible for every decision they make, they are also responsible for everything their people do. They are expected to support, encourage, motivate, and to model...
Providing quality after-sales service is always important in a business; it's what keeps your customers coming back; it's what makes your business grow; it's what...
If you are a small business owner, you should aspire for more than momentary success. Your goal is to push your organization towards achieving and...
Confusion is the biggest enemy of good thinking. Simplicity is the key. "When thinking is clear and simple, it becomes more enjoyable and more effective." The Six Thinking Hats method is very easy to...
Most business executives and managers approach problem solving using a method whose end result is excessive data collection, analysis paralysis, and solutions that cause more problems than they solve. One temporary fix...
According to Jaques, everyone’s ideas about human nature at work are clouded by serious, invasive misconceptions that have continually fueled the development of ill-advised managerial leadership systems. Drawing on...
Companies are growing at an ever-faster rate in today’s era of information technology and globalization. As a result, these organizations are becoming complex, and therefore slower and more expensive to run. People are...
In Standing in the Fire, Larry Dressler compares leading a combustible meeting with fighting a brush fire. When not tended to properly, a fire can cause suffering, proliferation, and destruction....
We have heard about it before - the infamous win-win situation. Negotiators are told that their most important task is to find a situation where both...
