Management

Management

 
Answering the Ultimate Question Owen, Richard | Brooks, Laura Jossey-Bass , 2009 Business Strategy, Customer Focus, Management

Net Promoter - a multi-faceted program focused on increasing company growth through focused enhancement of customer loyalty - has been implemented in organizations worldwide. Many leading companies have demonstrated...

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A Manager's Guide to Coaching Emerson, Brian | Loehr, Anne AMACOM , 2008 Human Resources, Leadership, Leadership Development, Management, Personal Growth

In A Manager's Guide to Coaching, authors Brian Emerson and Anne Loehr operate under the premise that without engaging employees on a human level which responds to a coach's leadership, workplace production and...

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Made it in China Jeal, Graham | Cann, Simon MII Publishing , 2009 Entrepreneurship, Global Business, Management

If you're going to do business in China, then you need to go to China. You must be on the ground conducting business on a day-to-day basis....

 
 
Authentic Conversations Showkeir, Jamie | Showkeir, Maren Berrett-Koehler Publishers , 2008 Communication, Leadership, Management, Personal Growth

Authentic Conversations, Jamie Showkeir and Maren Showkeir show the way to change the ways in which you communicate with both your peers and your subordinates at work. The authors suggest that by being aware of...

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Driving Results Through Social Networks Cross, Rob | Thomas, Robert J. Jossey-Bass , 2009 Business Strategy, Management, Productivity, Relationships

Most leaders still rely too heavily on formal structures when designing their organizations and implementing strategy. However, these formal organizational structures often overlook the fact that every organization...

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Creative Blogging Johnson, Paul William AuthorHouse , 2009 Management

If you feel trapped in the same old issues in your personal life or your business and need to find a way out, this book will show you "how you do dat....

 
 
If Disney Ran Your Hospital Lee, Fred Second River Healthcare Press , 2004 Customer Focus, Health Care, Management

Fred Lee’s experiences in hospital leadership as well as at Disney led him to believe that any healthcare team can find its way to greatness if it has the passion and competence to do so. If Disney Ran Your...

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Computer Fraud Casebook Wells, Joseph T. John Wiley & Sons, Inc. , 2009 Human Resources, Management, Technology

Fraud-an act of deception practiced in order to secure personal gain - has been a longstanding threat for business owners. Rapid advances in computers, however, have propelled the issue of computer fraud into the...

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Chaotics Kotler, Philip | Caslione, John A. AMACOM , 2009 Business Strategy, Change Management, Management

According to authors Philip Kotler and John A. Caslione in Chaotics, the world has entered the chaotic Age of Turbulence. To maneuver successfully through this, businesses need the Chaotics Management System - a...

 
 
The Firefly Effect Douglas, Kimberley John Wiley & Sons, Inc. , 2009 Business Strategy, Leadership, Management, Teams

What does the ideal organic team look like? The Firefly Effect addresses the key characteristics that compose creative, energetic, and productive teams and discusses practical methods leaders can use...

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