Management
Management
Accountability is one of the best written management books that advocate freedom and responsibility without control in managing business...
Achieving Total Quality Management is a compact guide to the concepts, methods, and techniques for achieving Total Quality. Written by French quality expert, Périgord, this book (originally published...
What sells a product these days? Is it price point? Is it the buyer's need? Are product features and benefits the deciding...
From history we find that leadership and world dominance tend to cause complacency. Leaders overlook the relative growth rates of challengers, the changes are so gradual that leaders have difficulty sensing the crisis...
In their research and experience, Selden and Colvin have consistently found that the bottom 20 percent of customers, by profitability, (those they call demons) often generate losses that are equal to more than 100...
Net Promoter - a multi-faceted program focused on increasing company growth through focused enhancement of customer loyalty - has been implemented in organizations worldwide. Many leading companies have demonstrated...
In Answers for Managers, Radzik and Emek have distilled a virtual library of management concepts into an extremely practical guide, whose primary value lies in the fact that it provides managers with the information...
Authentic Conversations, Jamie Showkeir and Maren Showkeir show the way to change the ways in which you communicate with both your peers and your subordinates at work. The authors suggest that by being aware of...
The author expounds on what he considers to be the cause of the current leadership crisis -- a crisis that is apparent in the business world. Looking back on his thirty...
In Bare Knuckle People Management, authors Sean O’Neil and John Kulisek present a frank and edgy guide to helping managers get the most from their teams. Rather than subscribing to traditional...
