Management
Management
When employees cannot rely on their manager for clear communication, roles are confused, responsibilities are misunderstood, and trust and authority are undermined. In The Communication Problem Solver...
People take part in group activities in countless aspects of their lives, but truly exceptional group experiences are rare. Groups that can harnesses the energy to satisfy their goals and surpass expectations have a...
As members of Generation Y enter the workforce in ever-increasing numbers, they bring with them a new set of attitudes that can present unique challenges to their managers, many of whom come from older generations. It...
Studies indicate that employee turnover costs anywhere from 12 to 40 percent of a company’s pretax income, making turnover a critical issue for executives in all industries. Turnover is especially important in poor...
Every company engages in some form of game play, whether knowingly or not, yet most companies do not understand the detriment these games can have on productivity and profitability. In Games at Work,...
In March 1998 Jerry Newman visited a fast food restaurant with his daughter for breakfast. In her breakfast sandwich was a finger from a plastic sanitary glove. That experience led Newman, a university business...
In Exceptional Leadership, authors Carson F. Dye and Andrew N. Garman identify the 16 characteristics of outstanding healthcare leaders. Drawing on decades of healthcare experience and research, the authors identify...
Successful organizations know that they must deal with unexpected events with flexibility, adaptability, and alertness. They learn from their mistakes, are less concerned with blame, and promote communication. In...
Business leaders of today face tremendous challenges. Global data capabilities allow work production across distributed networks, requiring that companies manage the flow of raw material, work-in-process, money, and...
Evidence-Based Management in Healthcare is a compendium of essays and articles that support the use of evidence-based decision making. Authors Anthony Kovner, David Fine, and Richard D'Aquila argue that good managerial...
