Management
Management
Over the past decade, emotional intelligence has been recognized more and more as a critical underpinning of success both on and off the job. It has become even more important as work environments have become...
The mix of personalities, styles, and stressors in today’s fast-paced work environments provides a real challenge to effective communications. Whether dealing with a boss, someone we manage, or a peer, bringing up and...
Studies show that, because sales to existing customers are more profitable than sales to new customers, today’s businesses are recognizing that establishing long-term customer relationships is the best way to ensure...
In The Savvy Manager, Jane R. Flagello and Sandra Bernard Dugas offer managers tips on how to deal with the human element of a company and how to improve an organization by improving their management...
With an increasing number of employees working outside the central workplace, direct control over members of a project team is a thing of the past. In The Distance Manager, authors Kimball Fisher and...
Studies indicate that employee turnover costs anywhere from 12 to 40 percent of a company’s pretax income, making turnover a critical issue for executives in all industries. Turnover is especially important in poor...
According to a 2009 study by the Standish Group, only 32 percent of all projects launched by American businesses succeed, while 44 percent are “challenged,” meaning they run over budget or deliver products or services...
In Growth or Bust!, growth and turnaround consultant Mark Faust describes how most companies have the inherent ability to greatly increase growth, and describes methods that combine the creation of...
In A Manager's Guide to Coaching, authors Brian Emerson and Anne Loehr operate under the premise that without engaging employees on a human level which responds to a coach's leadership, workplace production and...
Although human capital is potentially the most powerful source of competitive advantage, in today’s global business environment, it is becoming increasingly difficult to design organizations that can turn talent into...
