Management
Management
In The Amazement Revolution, Shep Hyken states that when the people involved in an organization do what is right by customers and employees, a certain amount of customer service, marketing, and sales...
In The Essential Performance Review Handbook, author Sharon Armstrong explains the importance of the performance review, and how it can benefit relationships between supervisors and employees, as well...
In Business at the Speed of Now, John Bernard asserts that we are in the midst of the biggest economic shift in more than a century—the shift from an economy driven by mass production to an economy...
In today's business environment, it is not unusual to be managing several generations at once. While everyone may be talented, hardworking, and committed to the organization, professionals of different ages have...
The Virtual Manager focuses on how organizations and managers can better engage their virtual employees to create a successful workplace, even when employees are in different locations. Author Kevin...
In Make Up Your Mind, Hal Mooz addresses the common misunderstandings and flaws inherent in decision making. He provides examples of how all levels of society are fraught with flawed decisions that...
In Your Best Just Got Better, executive coach and author Jason W. Womack presents actionable strategies to help managers, employees, and entrepreneurs alike in their quest to make lasting, sustainable...
According to a 2009 study by the Standish Group, only 32 percent of all projects launched by American businesses succeed, while 44 percent are “challenged,” meaning they run over budget or deliver products or services...
Many leaders were taught to believe that an organization’s mission, vision, and values are the keys to its success. But too often, there is a substantial gap between abstract goals and on-the-ground accomplishments. In...
In The Managerial Moment of Truth, Bruce Bodaken and Robert Fritz argue that one of the most important competitive advantages a business can have is the truth. By being honest with each other, people...
