Leadership

Leadership

 
Execution Bossidy, Larry | Charan, Ram Crown Business , 2002 Leadership, Management

Bossidy and Charan report that, in the year 2000, 40 CEOs (20 percent) of the top 200 Fortune 500 companies were let go. They were smart, highly regarded people, yet they failed to produce critical results-results they...

 
 
The Leadership Challenge Kouzes, James M. | Posner, Barry Z. Jossey-Bass , 2002 Leadership, Management

The first edition of Leadership Challenge (1987) became one of the best-selling leadership books of all time and a modern classic on the subject. Now that the recent dot-com bust seems to have withered...

 
 
Deadline! Carrison, Dan AMACOM , 2003 Leadership, Management, Productivity

According to Carrison, when organizations face critical high-pressure deadlines, unique and creative skills and strategies, as well as major changes in management methods, operations, customer relationships, and other...

 
 
The Five Dysfunctions of a Team Lencioni, Patrick Jossey-Bass , 2002 Leadership, Major Works, Personal Growth, Teams

Team builders will, at one time or another, face the challenge of fostering group harmony in groups where there are inevitably going to be flaws due to human nature. According to author Patrick Lencioni, human beings...

Audio summary available
 
 
Accelerated Learning for the 21st Century Rose, Colin | Tracy, Brian Colin Rose and Brian Tracy, Dell Pub Co , 1998 Leadership, Management, Personal Growth, Relationships

This package is a combination of six cassette tapes along with a workbook and other handouts. Colin Rose is a British expert on accelerated learning...

 
 
21 Leaders for the 21st Century Trompenaars, Fons | Hampden-Turner, Charles McGraw-Hill , 2002 Global Business, Leadership

According to Trompenaars and Hampden-Turner, because business cultures around the globe can be so different as to be diametrically opposed, a different managerial-leadership process is needed. This process must be...

 
 
The Trusted Leader Galford, Robert | Drapeau, Anne Seibold The Free Press , 2002 Leadership, Management

According to Galford and Drapeau, companies cannot hope to build long term success unless they build trust with their clients and customers, and they cannot build trust with clients and customers unless they have...

 
 
The Value Profit Chain Heskett, James L. | Sasser, Jr., W. Earl The Free Press , 2003 Customer Focus, Leadership, Management

In their groundbreaking book, The Service Profit Chain (1997), Heskett, Sasser, and Schlesinger asked the question of why a few service enterprises seem to be consistently better at what they do than...

 
 
Absolute Honesty Johnson, Larry | Phillips, Bob AMACOM , 2003 Human Resources, Leadership, Management, Social Responsibility

With shocking revelations of deliberate corporate dishonesty and manipulation appearing almost daily in the media, many are beginning to wonder if the realities of business and the concept of integrity are, by...

Audio summary available
 
 
Angel Customers and Demon Customers Selden, Larry | Colvin, Geoffrey Portfolio , 2003 Customer Focus, Leadership, Management

In their research and experience, Selden and Colvin have consistently found that the bottom 20 percent of customers, by profitability, (those they call demons) often generate losses that are equal to more than 100...

 
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