Leadership
Leadership
In Exceptional Leadership, authors Carson F. Dye and Andrew N. Garman identify the 16 characteristics of outstanding healthcare leaders. Drawing on decades of healthcare experience and research, the authors identify...
In The Pursuit of Something Better, authors Dave Esler and Myra Kruger tell the story of U.S. Cellular’s revolutionary transformation under the leadership of CEO Jack Rooney. Rooney’s instrument of...
Though the seemingly simple act of communication is as natural to humans as breathing and eating, every individual occasionally runs across someone else who is not easily “reachable.” In Just Listen,...
Communication is about the effective use of language in the context of understanding the audience. The best product or service can have a great slogan or advertisement, but the message fails if the communicator does...
10 Steps to Successful Teams by Renie McClay is a guide for team leaders and team members who are charged with accomplishing tasks through collaborative workforce groups. Organizations that use teams effectively...
Workplace coaching has gained in popularity, and it has evolved from being viewed as a punishment for poor performance to a perk for those being groomed for positions of greater responsibility. In 10 Steps to...
For the last three decades healthcare workers have been adjusting to a new work environment—one that puts profits over people. Workers are unsure about their roles in the organization and many struggle to find meaning...
Linda Tarr-Whelan makes the case in Women Lead the Way that having more women leaders will make a positive difference for everyone. Their management skills and techniques match the 21st century...
Would the people who work for you follow you into a burning building? The Fire Department of the City of New York is one of the most effective...
Like many skills, management is both an art and a science. The art of management is unique to an individual. The science of management, on the other hand, is based on empirical data and can be taught and replicated in...
