Leadership Development

Leadership Development

 
Designing the Customer-Centric Organization Galbraith, Jay R. Jossey-Bass , 2005 Customer Focus, Leadership Development, Management, Productivity

Studies show that, because sales to existing customers are more profitable than sales to new customers, today’s businesses are recognizing that establishing long-term customer relationships is the best way to ensure...

Audio summary available
 
 
The Leadership Gap Weiss, David S. | Molinaro, Vince John Wiley & Sons, Canada Ltd. , 2005 Human Resources, Leadership, Leadership Development, Management, Personal Growth

Because leaders must shape their organizations, build teams, drive results, and inspire their employees to deliver value, leadership is a critical source of competitive advantage in today’s economy. However, Weiss and...

Audio summary available
 
 
Grow Your Own Leaders Byham, William C. | Smith, Audrey B. | Paese, Matthew J. Financial Times Prentice Hall , 2002 Human Resources, Leadership, Leadership Development, Management

According to Byham, Smith, and Paese, at a time when leadership is increasingly important to the success of organizations, an increasing amount of companies face a serious shortage of leaders at both the executive and...

 
 
Secrets of an Executive Coach Downs, Alan AMACOM , 2002 Leadership, Leadership Development

Too often, the corporate life of many executives is driven by what Downs calls the ongoing process of truth management a major component of executive failure that attempts to minimize pain and maximize success by...

 
 
Managers as Mentors Bell, Chip R. Berrett-Koehler Publishers , 2002 Human Resources, Leadership, Leadership Development, Management, Personal Growth

In the contemporary workplace, where the requirement for learning is constant, the traditional boss-subordinate relationship is rapidly becoming obsolete. The old authoritarian, patriarchal leader/manager model is...

 
 
The Leadership Pipeline Charan, Ram | Drotter, Stephen | Noel, James Jossey-Bass , 2001 Leadership Development

In this era, in which the demand for leadership greatly exceeds the supply, almost every major enterprise is offering extremely generous compensation packages in order to hire the best and the brightest. These...

 
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