Health Care

Health Care

 
Reinventing the Patient Experience Christianson, Jon B. | Finch, Michael D. | Findlay, Barbara | Jonas, Wayne B. | Choate, Christine Goertz Health Administration Press , 2007 Customer Focus, Health Care

In the age of consumerism in healthcare, hospitals must reexamine their traditional practices and provide greater sensitivity and responsiveness to patient preferences. In Reinventing the Patient Experience...

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Beyond the Gift Shop Thompson-Banko, Mindy Health Administration Press , 2009 Health Care

In Beyond the Gift Shop, Mindy Thompson-Banko explores the collaboration between two very different industries—retail and healthcare— and what is required for them to work together and create something...

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The Innovator's Prescription Christensen, Clayton M. | Grossman, Jerome H. | Hwang, Jason McGraw-Hill , 2009 Health Care, Innovation

It will not come as news to most Americans that the United States health care system is in critical condition. Each year, fewer people can afford to pay for medical care and fewer businesses can afford to provide...

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Going Lean Smith, Amy C. Health Administration Press , 2008 Business Strategy, Health Care, Productivity

Many healthcare facilities struggle with providing quality healthcare in an efficient manner, so that the patient is discharged to the home or to the next level of care as quickly and as medically appropriate as...

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The Politics of Life Itself Rose, Nikolas Princeton University Press , 2007 Health Care, Social Responsibility

As biotechnology has continued to advance, some eagerly anticipate the creation of new intellectual property and a new bioeconomy. On the other hand, some fear that the desire for profit is leading to the unethical...

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The $800 Million Pill Goozner, Merrill University of California Press , 2004 Health Care

The price of prescription drugs is high and steadily rising. Through Medicare and Medicaid, much of the costs are absorbed by the government, and thus by the taxpayers. With these costs becoming more and more...

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Thinking Forward Griffith, John R. | White, Kenneth R. | Cahill, Patricia Health Administration Press , 2003 Business Biographies, Business Strategy, Health Care

“Thinking forward” is the phrase used by Patricia Cahill, president and CEO of Catholic Health Initiatives (CHI), to describe the process that put CHI on the road to its current success. Thinking forward is the way CHI...

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Hardwiring Excellence Studer, Quint Fire Starter Publishing , 2003 Health Care

In Hardwiring Excellence, Quint Studer shares his extensive knowledge concerning quality health care. Healthcare organizations that want to surpass the competition must place a strong emphasis on...

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Anticipate, Respond, Recover McGlown, K. Joanne | Robinson, Phillip D. Health Administration Press , 2011 Health Care, Leadership

In Anticipate, Respond, Recover, editors K. Joanne McGlown and Phillip D. Robinson stress that healthcare executives must take responsibility for knowing as much about disaster preparedness, response,...

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