Communication
Communication
Communicating effectively is a key skill in business, but one that many people lack. In The Language of Success, Tom Sant presents useful structures and tricks of the trade for writing successful...
In The Inspiring Leader, John H. Zenger, Joseph R. Folkman, and Scott K. Edinger explain how leaders can bring about extraordinary performance and move a group from ho-hum to gung-ho by breaking...
Lobbying and wielding influence over key decision makers are activities often associated, somewhat unflatteringly, with Washington, D.C. The reality is that lobbyists have influence and successfully sway lawmakers to...
Virtual presentations—videoconferences, webinars, and podcasts—are becoming increasingly popular and a greater element of everyday business communication. Improved technology has transformed virtual presentations into...
In today’s increasingly competitive job market, phone interviews have become a necessary step in the interviewing process. A phone interview is more than just a phone conversation with a potential employer; it is the...
Why is it that there is a record number of employees who no longer trust the management of the companies for whom they work? What is being lost – or left unsaid – in the communication between executive leadership and...
Executives and sales representatives need the help of others to grow their businesses and achieve success. Co-workers, employees, and clients are vital parts of most enterprises, but very often executives and sales...
When employees cannot rely on their manager for clear communication, roles are confused, responsibilities are misunderstood, and trust and authority are undermined. In The Communication Problem Solver...
In The Blame Game, Ben Dattner examines the detrimental effects of focusing on the assignment of blame and credit. There is general acceptance that people should receive praise for good deeds, and they...
In The Art of Speeches and Presentations, Philip Collins uses his own extensive personal experience as a speechwriter to outline what to do and what not to do when writing a speech. With a focus on the...
