Communication
Communication
Meaningful conversation is a learned skill, writes Shawn Kent Hayashi in Conversations for Change. As a consultant, Hayashi has spent more than 20 years coaching people to improve their conversation...
In Conversations That Win the Complex Sale, Erik Peterson and Tim Riesterer explain how to improve sales performance through Power Messaging. Power Messaging is a tool that enables sales professionals...
While many companies invest significant sums of money in their external communications efforts, internal communications are frequently overlooked and considered as being of lesser importance. In today’s competitive,...
Behind the problems that plague organizations are individuals who cannot, or will not, deal with broken promises and violated expectations. The problems often involve broken rules, missed deadlines, and simply...
Crucial conversations happen to everyone. They are the conversations that affect the quality of our lives, whether in the personal or the professional realm. Crucial conversations are those in which opinions vary, in...
In Dealing with the Tough Stuff, Darren Hill, Alison Hill, and Sean Richardson offer practical advice and tools for managers who want to excel at the “tough-stuff conversations” that inevitably arise...
In Dialogue Gap, Peter Nixon presents a common sense approach to one of the most pressing issues facing modern culture: the inability to carry on substantive and meaningful communications. Failure to...
In an uncertain world where we are all effectively self-employed, networking skills make all the difference for freelancers, job changers, and career climbers. Increase your chances of landing that all-important job or...
In Elements of Influence, Terry R. Bacon presents his guide to learning how to influence people in an ethical manner. Based on 20 years of research, Bacon’s book not only explains the psychological...
Some people are clearly much more effective at communicating than others. But why do people tune into some messages, and tune out others? Why do some messages stick? As John Maxwell, internationally respected...
